Frequently Asked Questions

The delivery itself will be provided by our volunteers at no cost, but payment for the grocery order will be required by recipients.

HungerTech is currently only a service-based assistance initiative.

The delivery schedule information that you fill out on the application form will be your recurring date and time, based on the frequency of deliveries you indicated. Once you fill out the application form, you will automatically be added to our platform where volunteers can sign up to deliver groceries.

Once you fill out the application, you can start receiving deliveries the following week after receiving confirmation IF there are 3 days in between the day you received confirmation and the recurring day of the week that you indicated on the form.

Civic Champs will create an online retail account and send you the login information. Once your delivery date is approaching, you will log in to make your order. After compiling your order, select “curb-side pick up”, complete payment, and choose the appropriate time slot for your volunteer to pick up your groceries. After checking out, you will be given an order confirmation which must be sent to hungertech@civicchamps.com.

Please contact us at hungertech@civicchamps.com. You may ask for temporary changes or to make permanent changes to your recurring delivery date/time. 

Deliveries requests will be scheduled based on the recurring time, date, and frequency you indicate on the application form. You may contact us if you would like to request additional deliveries. However, we cannot guarantee that all requests can be delivered, so please ensure that you only place an order after you receive confirmation that a volunteer has signed up to deliver your request. 

No, all volunteers will only be able to see the retail location to pick up your order on our volunteer platform. Only the volunteer who signs up and registers for your delivery request will receive a private message about delivery addresses and instructions.

The safety of our recipients and volunteers is our number one priority. To ensure our recipients’ safety, all volunteers must follow our service policies and expectations. These expectations highlight appropriate and safe participant behavior that must be modeled by all volunteers and recipients. Additionally, HungerTech staff will conduct background checks on all participants, and volunteers must submit proof of driver’s license to ensure verification of identity and safety during the volunteer screening process.